Cookie Policy

1. What Cookies Are

Cookies are small text files stored on your device. Local storage is a similar browser mechanism. They let the platform remember your session and preferences and, where enabled, measure usage.

2. Strictly Necessary

These are required for the platform to function and do not require consent:

• Authentication tokens (e.g. hv_access_token, hv_guest_token, hv_platform_token) that keep you signed in.
• Language preference (hv_locale) so pages display in your chosen language.
• Session and security cookies that protect the booking flow.

3. Analytics and Marketing

When a business enables them on its booking pages, the following may set cookies or load pixels, subject to consent where required: Google Analytics 4, Google Tag Manager, Meta Pixel, TikTok Pixel, and LinkedIn Insight Tag. These help measure visits and the performance of marketing campaigns.

4. Managing Cookies

You can control or delete cookies through your browser settings, and decline non-essential cookies where a consent banner is shown. Blocking strictly necessary cookies may stop the platform from working correctly.

5. Contact

Questions about cookies? Contact [email protected].